For Visitors
Frequently Asked Questions
Where should visitors and family members park?
CarePartners has made every effort to assure ample parking for visitors and family members. Visitors may park in any blue space anywhere on our campus. Spaces are conveniently located adjacent to most building entrances. Handicap spaces are available for cars displaying appropriate handicap tags. (Whenever possible, please leave white spaces open for our staff parking.)
Who can help us find our way around?
Receptionists are available during normal business hours in the lobbies of the Solace inpatient hospice facility and in each of our Outpatient locations. The main lobby of the Rehabilitation Hospital is staffed by a receptionist 24 hours a day, 7 days a week. These staff members can answer your questions, offer directions, and help you find your way throughout our facilities.
What are the hospital visiting hours?
Visiting hours are 9 a.m. to 8:30 p.m. daily. Family and friends are invited to visit patients in common areas or in patient rooms. Due to limited space in patient rooms, we request that visitors be limited to two at any given time. Children must be under adult supervision at all times.
Because of our Rehabilitation Hospital patients' special needs, we request that visitors:
The Courtyard Café, located on the lower level of the Rehabilitation Hospital, welcomes family members and visitors, as well as staff and members of the public, during the following hours Monday through Friday:
Solace patients and their families and visitors may also use the family kitchen and dining room, located just off the Great Room. There are also tables on the covered patio outside the Great Room.
Vending machines also are available in each facility.
Are there some nearby restaurants and stores?
The CarePartners campus is conveniently located near historic Biltmore Village, which is home to a number of unique shops and restaurants. Some of the nearby dining options for family and friends include:
Where can we stay overnight?
CarePartners is a proud supporter of The Rathbun Center, a hospitality house providing lodging for family members of inpatients in our care. Talk with your case manager if your family is in need of this service.
Other nearby lodging options include
CarePartners is committed to promoting healthy lifestyles. Our tobacco-free policy creates a healthier environment for everyone who comes here to receive care, to visit a patient, or to work. Thank you for your cooperation.
Are pets allowed?
For the safety and comfort of all patients, CarePartners Rehabilitation Hospital does not allow pets to visit.
You may also be interested in:
Directions to CarePartners Campus
More about Asheville, North Carolina
Where should visitors and family members park?
CarePartners has made every effort to assure ample parking for visitors and family members. Visitors may park in any blue space anywhere on our campus. Spaces are conveniently located adjacent to most building entrances. Handicap spaces are available for cars displaying appropriate handicap tags. (Whenever possible, please leave white spaces open for our staff parking.)
Who can help us find our way around?
Receptionists are available during normal business hours in the lobbies of the Solace inpatient hospice facility and in each of our Outpatient locations. The main lobby of the Rehabilitation Hospital is staffed by a receptionist 24 hours a day, 7 days a week. These staff members can answer your questions, offer directions, and help you find your way throughout our facilities.
What are the hospital visiting hours?
Visiting hours are 9 a.m. to 8:30 p.m. daily. Family and friends are invited to visit patients in common areas or in patient rooms. Due to limited space in patient rooms, we request that visitors be limited to two at any given time. Children must be under adult supervision at all times.
Because of our Rehabilitation Hospital patients' special needs, we request that visitors:
- Be careful not to interrupt therapy schedules.
- Check with the nursing staff before bringing any food into the hospital. Some patients are on restricted diets.
- Follow all rules and regulations as described by staff.
The Courtyard Café, located on the lower level of the Rehabilitation Hospital, welcomes family members and visitors, as well as staff and members of the public, during the following hours Monday through Friday:
|
Breakfast: Lunch: Dinner: |
8:30 - 10:00 a.m. 11:30 a.m. - 1:30 p.m. 5:15 p.m. - 6:15 p.m. |
Solace patients and their families and visitors may also use the family kitchen and dining room, located just off the Great Room. There are also tables on the covered patio outside the Great Room.
Vending machines also are available in each facility.
Are there some nearby restaurants and stores?
The CarePartners campus is conveniently located near historic Biltmore Village, which is home to a number of unique shops and restaurants. Some of the nearby dining options for family and friends include:
- Atlanta Bread Company
- Corner Kitchen
- La Paz Restaurante & Cantina
- McDonald's
- Moe’s Southwest Grill
- Rezaz Mediterranean Cuisine
- Subway
- Texas Roadhouse
- TGI Fridays
Where can we stay overnight?
CarePartners is a proud supporter of The Rathbun Center, a hospitality house providing lodging for family members of inpatients in our care. Talk with your case manager if your family is in need of this service.
Other nearby lodging options include
- Baymont Inn - Biltmore
- Biltmore Howard Johnson Inn
- Doubletree Biltmore Hotel
- Holiday Inn Express - Biltmore
- Residence Inn by Marriott - Asheville
- Sleep Inn - Biltmore
CarePartners is committed to promoting healthy lifestyles. Our tobacco-free policy creates a healthier environment for everyone who comes here to receive care, to visit a patient, or to work. Thank you for your cooperation.
Are pets allowed?
For the safety and comfort of all patients, CarePartners Rehabilitation Hospital does not allow pets to visit.
You may also be interested in:
Directions to CarePartners Campus
More about Asheville, North Carolina